1. What personally identifiable information is collected from me?

On some Fracctal web pages you can make requests and/or receive materials. The types of personal information collected at these pages may include your name, e-mail address and standard contact information, including addresses and phone numbers.

We may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with the services we provide and contact preferences. 

Fracctal may also collect IP addresses (the Internet address of a computer) to track a user’s session while the user remains anonymous. We analyze this data for certain trends in statistics, such as which parts of our site users are visiting and how long they spend there. In general, we do not link your IP addresses to anything personally identifiable to you.

2. What are cookies and how are they used by Fracctal?

Fracctal may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard drive for record-keeping purposes. Cookies are used, for example, to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the website to help target service offerings based on user interests and behavior; and (c) measure certain traffic patterns for use as a research tool to understand how our users’ habits are similar or different from one another. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. By not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information.

3. Log File Information and Clear GIFs.

Log File Information: When you use the Fracctal website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, etc. We may use your IP address to: 1) help diagnose issues encountered by our server, and 2) administer our website.

Clear GIFs Information: We may use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients.

4. How is my information used?

Fracctal will not sell, rent or lease your personally identifiable information to others without your consent. The information you provide will be used to support your relationship with Fracctal (for example, as a customer or potential customer). Your information may be shared with agents, contractors or business partners for the purpose of such parties performing services for Fracctal.

We want to help you quickly find information regarding Fracctal and alert you to specific offers, updated information, and new products and services from Fracctal. Accordingly, if you submit contact information to us, we may send you direct mailings or contact you by telephone about our various products and services that we feel may be of interest to you. If you do not wish for Fracctal to contact you in such a manner, simply “opt-out” by the means provided for in the mailings or by contacting us at .

Fracctal does research on our users’ demographics, interests and behavior based on the information provided to us during your use of the Fracctal website. This research is compiled and analyzed on an aggregated basis. Aggregated data does not include personally identifiable information. Fracctal may share this aggregated data with others.

5. Who is collecting my information?

When you are on a Fracctal web page and are asked for personal information, you are sharing that information with Fracctal alone, unless specifically stated otherwise. If data is being collected and/or maintained by any company other than Fracctal or an agent for Fracctal, you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service or purchasing those particular goods.

6. With whom does Fracctal share my information?

We may share the personal data you provide with Fracctal agents, contractors or business partners for the purposes of performing services for Fracctal. Fracctal also may share aggregated data with others. Aggregated data does not include personally identifiable information. We may also share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Fracctal Terms of Use or any other agreement between you and Fracctal, or as otherwise required by law. Except as provided above or in the event of a merger, consolidation, or sale of all or substantially all of the assets of Fracctal, we will not share any of your information with any third party without your permission.

7. How do I access, update or delete my information?

You can request the individual information that Fracctal has collected about you, correct factual inaccuracies in your information, remove personal information from Fracctal’s databases and/or update your personal information by contacting us at . Please note that, in order to prevent loss of data due to errors or system failures, Fracctal may keep backup copies of your personal information. Residual copies of your deleted and undeleted information and content may continue to exist on our servers and back-up and archiving systems indefinitely due to the nature of the operation of those systems.

8. What does “opt-out” mean?

To “opt-out” means that you have notified Fracctal that we no longer have permission to use your information in general or for one or more particular purposes. For example, we may send you information on a new product or service offering. If we do, you will be given the opportunity to “opt-out” of receiving such information in the future.

9. What else should I know about my privacy?

Third-party Internet sites and services accessible through Fracctal have separate privacy and data collection practices, independent of us. Fracctal has no responsibility or liability for these third-party policies or practices. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your information, no data transmission over the Internet can be guaranteed as 100% secure. Therefore, Fracctal cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. By using our website, you acknowledge that you understand and agree to assume these risks.

10. Other legal notices.

Any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages and application of the law of the State of California, in the United States of America. If you have any concern about your privacy in connection with this Policy, please send a thorough description to , and we will try to resolve it. Please note that the use of information that we gather is subject to the Privacy Policy in effect at the time of use. 

11. Contact.

If you have questions or comments regarding this Privacy Policy, please contact us at .

Last updated: September 20, 2023